Tag: Enterprise

Customer Service Approach

While engaged with T-Moblie as a Senior UX Design Consultant, Tim helped developed a “Go-To-Market” approach around customer service, stakeholder engagement, data-visualization, predictive AI, social engagement, marketing, client-engagement, and many other challenging but interesting roles and requirements. Client: Restricted (Consultant @ Deloitte Digital) Project: Customer Service “Go-To-Market” Role: Lead CX Designer, Front-End Developer, Content Strategist, […]