About

I create Design & Interaction vocabularies across platforms, personas, and environments for Enterprise, Government, and Technology entities, helping bring value to all.

Throughout my history within in the design industry, I’ve honed a specific interest and understanding of the fundamentals of Customer and User Experience, Visual & Interaction Design, Omni-Channel & Responsive Design, as well as the nascent concepts around the “Internet of Things” including VR/AR, 360-degree video and work with drones.

In FTE, Consulting, and Freelance positions — I have also had the opportunity to work with amazing clients over the years including Microsoft, HTC, AT&T, Hasbro, and many, many others.

My responsibilities generally have included visual design, information architecture and wireframes, rapid-prototype development, customer research, customer journey mapping, user personas, customer-facing presentations, public speaking, and team-leadership.


HISTORY
Customer Experience Designer, Deloitte Digital
(2013 – 2016)

While at Deloitte Digital I worked with Fortune 50 companies across financial, technical, energy, mobile device, and telecom sectors, leading teams to design and develop B2B, B2C, and internal native and web based applications. Clients included Visa, T-Mobile, the State of Michigan, JCPenney, and many others.

I’ve been an individual contributor and led multiple teams focused on nascent projects’ user experience and design research, envisioning, design, and development. Team members included UX/UI & Visual Designers, front and back-end developers, business leadership, and functional leads.

Often project-deliverables included, but weren’t limited to, user personas, customer journeys, low and high-fidelity prototypes, responsive wireframes, styleguides, wireframes, research documentation, user-interaction models and materials, Visual Design artifacts and others.


Creative Director, DevExpress
(2012 – 2013)

As the lead for a team of designers and developers, I developed a visual system across the company’s web-presence, demo-applications, print-marketing, and digital advertising.

Working with high-level ex-executives from Microsoft, I built a small team that was able to execute across various platforms, directing major changes in the company website, demo software across iOS, Android, and Windows platforms, and influence the direction toward where the company should be focusing.

As well, as part of the executive leadership team, I presented the company focus via speaking-engagements across the U.S. and Europe. The focus of these community-engagements spoke to multi-channel design, new technology (ie., HTML5 and CSS3), and design theory.


Senior UX Designer, Dashwire / HTC
(2011 – 2012)

While at Dashwire, my responsibilities included Creative and Art-Direction for multiple products, client-presentations and engagement, Information Architecture, design and front-end development, and workflow development.


Senior UX Designer & Evangelist, Vertigo Software
(2011 – 2011)

Working in Seattle, my remote teams designed immersive, complex, and beautiful user-experiences for websites, tablets, and mobile platforms and as the Senior Designer I helped guide and assist junior designers design and develop User Interfaces and experiences for companies such as HP and the Bill and Melinda Gates Foundation.


User Experience Designer and Evangelist, Microsoft
(2006 – 2011)

My responsibilities included HTML5 + CSS3, WPF, and Silverlight development of “next-gen” experiences in support of Microsoft’s focus on design and web standards. Of note was the Creative Direction for multiple digital experiences in support of Microsoft’s Internet Explorer 9, leading the creative direction for projects such as “Nevermind the Bullets,” “Floweroscope,” [site retired] and other examples geared to show the speed and compatibility with HTML5, CSS3 and other emergent web standards at the time.

I provided Creative Direction for Microsoft’s MIX, PDC, and TechEd conferences, helping Microsoft grow its brand and reach. Deliverables included, but were not limited to: prototype demo software and websites, the individual conference websites, supporting presentation decks, signage, video and content delivery, mobile applications, software, advertising, and more.

I also designed and produced prototype software and websites such as “The Archivist,” “Ai2Canvas,” “Flotzam” and others. I gave numerous public presentations across the globe — the U.S., Australia, Norway, and others — focusing on technology, design, and development.


Senior Designer, Razorfish
(2005 – 2006)

As a Senior Designer I was responsible for User Experience concept & design for clients such as Microsoft, Cingular, and GeekSquad. Of note was being the design lead, embedded on-site, for the redesign of Microsoft email service, Windows Live Mail (Hotmail).

Working with a team of Information Architects, Junior-Level Designers, and an amazing Creative Director, I was tasked with Design, Front-End Development, Project Management, and Client-Facing presentations and engagement.


Product Designer, Microsoft / MSN
(2004 – 2005)

As a contract Product Designer for Microsoft’s MSN Shopping group, I worked with a small group of designers, product managers, and business analysts to support MSN Shopping’s User-Interface design for current site: http://shopping.msn.com.

I also oversaw the development of design standards for MSN’s next-generation shopping site : http://beta.shopping.msn.com using HTML, CSS, & JavaScript coding and standardization of design elements, industry-standard design tools, and collaborative design methods to identify user-journeys, core tasks, feature sets and supporting visual design vision.

Lastly, I worked in conjunction with the nascent Windows Marketplace to develop content and design standards.


Designer, RealNetworks
(1999 – 2001)

Design and development direction on internal tools including Intranet and Human Resources interfaces.

 

Tim consistently exceeded my expectations with his visual/creative design skills and his ability to quickly turn ideas into real, implementable and innovative solutions for the client.
Angel Vaccaro,
Digital Business & Strategy Leader for Deloitte Digital. Digital Leader for Technology, Media and Telecommunications

SKILLS
  • Art and Creative Direction
  • Team Leadership and Management
  • Omni-Channel User Experience (UX) Expertise
  • Customer / User Research, Personas and Customer Journeys
  • Taxonomies and Information Architecture Development
  • Visual and Interaction Design
  • Rapid-Prototype and Interaction Modeling using Axure, Sketch, Principal, and other tools
  • Adobe Creative Suite, Sketch, Principal, and most other normally-used software in the technology design industry
  • Client Engagement, Public Speaking and Presentations
  • HTML5, CSS3, JavaScript and Responsive Web expertise
  • e-Commerce workflows
  • “Internet of Things” experience including work with Drones, Beacons, Virtual Reality, Augmented Reality, Location-Based Experiences
  • Office 365