I can bring deep knowledge with the overall User Experience Process and a solid working knowledge of prototyping and web-development technologies and methods. I’ve been able to bring my expertise with such clients as Visa, T-Mobile, the State of Michigan, Hasbro, and many, many others.
I’m a team-player, but can self-direct and remain motivated on my own, when necessary. I love, though, to work with small teams of designers and developers to craft delightful and useful digital solutions to tough and complicated problems.
Customer Experience Designer, Deloitte Digital
(2013 – 2016)
I like to “roll up my sleeves” to help with user research, prototyping, interaction and visual design. Often my project-deliverables have included, but weren’t limited to: user/customer research such as interviews and workshops, user personas, customer journeys, low and high-fidelity prototypes, responsive wireframes, styleguides, wireframes, user-interaction models and materials, Visual Design artifacts and others.
While at Deloitte Digital I worked with Fortune 50 companies across financial, technical, energy, mobile device, and telecom sectors, leading teams to design and develop B2B, B2C, and internal native and web based applications.
In this role as a Customer Experience Design Consultant, I was both an individual contributor and led multiple UX teams to produce Responsive Web and Native applications. Clients included Visa, T-Mobile, the State of Michigan, JCPenney, and many others.
Creative Director, DevExpress
(2012 – 2013)
As the lead for a team of designers and developers, I developed a visual system across the company’s web-presence, demo-applications, print-marketing, and digital advertising.
Working with high-level ex-executives from Microsoft, I built a small team that was able to execute across various platforms, directing major changes in the company website, demo software across iOS, Android, and Windows platforms, and influence the direction toward where the company should be focusing.
As well, as part of the executive leadership team, I presented the company focus via speaking-engagements across the U.S. and Europe. The focus of these community-engagements spoke to multi-channel design, new technology (ie., HTML5 and CSS3), and design theory.
Senior UX Designer, Dashwire / HTC
(2011 – 2012)
While at Dashwire, my responsibilities included Creative and Art-Direction for multiple products, client-presentations and engagement, Information Architecture, design and front-end development, and workflow development.
User Experience Designer and Evangelist, Microsoft
(2006 – 2011)
My responsibilities included HTML5 + CSS3, WPF, and Silverlight development of “next-gen” experiences in support of Microsoft’s focus on design and web standards. Of note was the Creative Direction for multiple digital experiences in support of Microsoft’s Internet Explorer 9, leading the creative direction for projects such as “Nevermind the Bullets,” “Floweroscope,” [site retired] and other examples geared to show the speed and compatibility with HTML5, CSS3 and other emergent web standards at the time.
I provided Creative Direction for Microsoft’s MIX, PDC, and TechEd conferences, helping Microsoft grow its brand and reach. Deliverables included, but were not limited to: prototype demo software and websites, the individual conference websites, supporting presentation decks, signage, video and content delivery, mobile applications, software, advertising, and more.
I also designed and produced prototype software and websites such as “The Archivist,” “Ai2Canvas,” “Flotzam” and others. I gave numerous public presentations across the globe — the U.S., Australia, Norway, and others — focusing on technology, design, and development.
Senior Designer, Razorfish
(2005 – 2006)
As a Senior Designer I was responsible for User Experience concept & design for clients such as Microsoft, Cingular, and GeekSquad. Of note was being the design lead, embedded on-site, for the redesign of Microsoft email service, Windows Live Mail (Hotmail).
Working with a team of Information Architects, Junior-Level Designers, and an amazing Creative Director, I was tasked with Design, Front-End Development, Project Management, and Client-Facing presentations and engagement.
Product Designer, Microsoft / MSN
(2004 – 2005)
As a contract Product Designer for Microsoft’s MSN Shopping group, I worked with a small group of designers, product managers, and business analysts to support MSN Shopping’s User-Interface design for current site: http://shopping.msn.com.
Lastly, I worked in conjunction with the nascent Windows Marketplace to develop content and design standards.
(1999 – 2001)
Design and development direction on internal tools including Intranet and Human Resources interfaces.