Customer Experience Design, Manager
– Present (2 years 2 months) in the greater Seattle area.
I’ve lead multiple teams focused on nascent projects’ user experience and design research, envisioning, design, and development. Team members included business leadership and development, functional specifications, UX/UI & Visual Design, front-end development.
Often, project-deliverables included, but weren’t limited to: user personas, customer journeys, low and high-fidelity prototypes, responsive wireframes, styleguides, wireframes, research documentation, user-interaction models and materials, and others.
In addition, I’ve had the opportunity to work with “The Internet of Things,” developing digital experiences across new devices, form-factors, interactions, and technologies such as Beacons, 3D video, Virtual Reality (Oculus), Drones, touch interfaces, and communication between these smart-machines.